HIPAA-compliant eSignature workflows with signNow

signNow empowers medical professionals around the world to digitalize paper-based processes and increase productivity while maintaining compliance with HIPAA regulations.

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Maintaining HIPAA compliance is easy with signNow

SignNow protects the private health information of patients by enhancing the security, authenticity, and reliability of electronic records and signatures.

Two-factor signer authentication

SignNow allows document senders to authenticate the identity of a signer via a text message or phone call. SignNow also authenticates all senders when they enter the system.

Data encryption

SignNow delivers industry-leading data confidentiality with the NSA-developed SHA-256 encryption algorithm for documents. It protects transfers between you and another person, you and a server, and against external access.

Valid Audit Trail

SignNow creates and maintains a detailed document history that displays all document activity including the method of authentication, signatories actions, email and IP addresses, and time stamps.

HIPAA-compliant data storage

SignNow stores your documents in US-based Amazon S3 data centers, which set the industry standard for HIPAA-compliant security for data storage and protection against breaches.

Tamper-proof controls

SignNow employs anti-tamper technologies, including security system controls and signature certificates to ensure that your documents can not be altered once signed.

Disaster recovery plan

SignNow’s Disaster Recovery Plan ensures continuous operations with minimal interruptions in the case of an emergency. This includes procedures to preserve documents and document security.

Access controls

SignNow system of access controls ensures that access granted to each environment is appropriate and authorized. This includes defined processes, clear segregation of duties, appropriate approvals, audit trails, and access reviews.

Incident detection and response

SignNow infosecurity team promptly evaluates and responds to incidents that create suspicion of or indicate unauthorized access to or handling of services and information.

Vulnerability testing

SignNow information security team performs internal vulnerability scanning and retains external subject matter experts to conduct penetration tests. We have developed processes and tools that ensure timely identification and remediation of security vulnerabilities that could impact the product or physical security.

Business Associate Agreement

In order to transmit electronic Protected Health Information (ePHI) using signNow and maintain it with HIPAA compliance, customers should sign a Business Associate Agreement (BAA) with signNow. The BAA mandates a set of security controls and processes, breach protocols, and defines the responsibilities of each party to help maintain the security of ePHI.

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Join companies that speed up processes with signNow

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Watch how healthcare organizations use signNow

Author, track, and manage routine tasks while providing a safe, consistent, and compliant signing process.

Deliver a better patient experience

Get HIPAA compliant eSignatures now!

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Connect signNow with your apps

Drive your business forward with signNow integrations. Initiate eSignature workflows without leaving your CRM, productivity app, or cloud storage.

Healthcare professionals trust signNow

Our user reviews are all the proof we need.

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5.0
Jancarlo Durand, MedSource Director of IT

signNow is not just a vendor. They are a business partner. Having the willingness to work with us to solve business challenges through their platform has been the greatest benefit for us.

5.0
Mark Dombeck, Ph.D

When COVID-19 occurred, my group converted to 100% teletherapy within the span of a week, and it was no longer feasible to do what I had done before, e.g., provide paper contracts to people and ask them to complete, sign and then scan or photograph the results and send it to me. Now I’m doing that intake contract work via signNow and clients like it fine, and it has simplified the workflow for myself and my clients.

5.0
Gary Xu, Chief Accounting Officer at Designs For Health

My department uses signNow significantly. Each month they send out between 50-100 requests to vendors to eSign documents.

5.0
Edward Leftin, Director of Information Systems at Ora Inc.

With signNow we got the price that we needed. Today we are saving roughly 50% from what the previous solution provider used to charge us. Only now, with the same volume of documents eSigned.

Enterprise-grade security and compliance

signNow is committed to protecting your sensitive information by complying with global industry-leading security standards.

GDPR compliance
SOC 2 Type II Certified
PCI DSS certification
21 CFR Part 11
HIPAA compliance
CCPA compliance
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Security and compliance

HIPAA-compliant eSignature solution

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  • Information security. We conduct regular risk management reviews, performance auditing, risk classification, and guidance.
  • Vulnerability testing. We perform internal vulnerability scanning and retain external subject matter experts to conduct penetration tests.
  • Access control. signNow’s system of access controls ensures that access granted to each environment is appropriate and authorized.
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